1. Fill up our online data recovery request form.
2. Send in your media for us to evaluate. If you select the standard or priority evaluation, we will go through an evaluation to access what is your disk failure.
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See on how evaluation is done |
If you are coming down personally, our address is:
77 Science Park Drive
#04-12/13 CINTECH III
Singapore Science Park I
Singapore 118256
Local Dispatch Service
This is the local dispatch service for our customers in Singapore only. If you are unable to deliver your data media to us personally, you may engage the local dispatch service during the normal office hour.
Typically for a hard disk, the dispatch service costs about S$15 to S$20 (normal service) per delivery trip. However, the cost will be higher based on the following factors:
- Packing size and weight
- Any waiting time
- Location (Special area such as Jurong Island, Sentosa Island, Changi Airport and Cargo Terminal)
- Special Timing (Collection between 6pm - 9am & full day for weekends and public holidays)
- Opting for the Express Service
(Please note that laptops will be considered as a bulk item and will require van service.)
Delivery cost will be billed to the user. For more information, you may call us at (65) 6773 9280 to check out the prices with our customer service officer.
If you need to request for a dispatch service, kindly fill up the online dispatch form and we will arrange for a delivery to pick up your drive.